Yes, there are still paper files that must be managed and tracked, but these days, vast streams of electronic information flow through companies.
One of my favorite quotes comes from Oliver Stone’s iconic Wall Street villain, Gordon Gekko – “Information is the most valuable commodity I know.” That was 1987 – when a gallon of gas was 89 cents and the cell phones were ENORMOUS!
Once upon a time the disciplines of records management and library services were delegated to a few diligent souls, keeping track of books and files in the windowless basement and providing the location of information as requested.