Retained Support - Cadence Group

Cadence Group > Ways to Engage > Retained Support

Why Retained Support?

Does your organization have changing, yet continual, Information Management needs throughout the year in Records Management, Web Design, and Content Management, Library Management, Knowledge Management, or Research? We have the right information professionals to get the job done at the right time.

Retained support services are a means for our Information Management (IM) clients to closely manage professional services or projects cost-effectively through a pre-established monthly fee. A retained service agreement is ideal for organizations who want the peace of mind of convenient access to information professionals and paraprofessionals when needed. Please contact one of our specialists for more information.

Hire Us

Examples

Our Compliance Help Desk gives your team the resources they need for Information Management, Record Retention, and Legal Citations.

Our Recruiting Team offers Search and Placement on a retained basis, leveraging methodologies to find your organization the best person for the job.

Let our Professional Researchers find, filter, and compile the research you need to make better strategic and tactical decisions.

“The Cadence Group staff is very flexible working with us as our needs evolve.”
-Telecom Client

What We Do

Our retained support provides you with information professionals at a fraction of the cost of an employee, bridging the gap between staff overload and hiring.

Cadence Group offers a range of Information Management services on a retainer basis. Support is tailored specifically to your current staffing and business objectives. With this arrangement, you can access high-level experts when you need them. Our retained support service can dynamically enhance your team’s performance.

We can work on-site or remotely, providing cost savings while improving efficiency and supplementing capabilities. Clients find that they can focus on their core competencies, secure with the knowledge that our team is handling their other critical issues.

How We Do It

Rest assured knowing that you have a trusted and reliable information management team that you can call on when you need help with your website, answering records management questions, library organization, research, or on-site support.

Retainer Agreement Types:

Recurring Pre-scheduled Visits: Recurrent pre-scheduled onsite visits are a good choice for on-site client support and maintenance, or non-urgent projects. A four-hour minimum is required.

Block of Time: A “Block of Time” arrangement is ideal for projects. Unused hours can be allocated toward ongoing user support. Blocks of time are priced at a discount with a minimum of 16 hours per month required.